Free delivery on all orders over $50 | Free local delivery to locations within 25kms of Kuranda

FAQ

If you are unable to find an answer to your question in the list below, please contact us and we would be more than happy to assist with your enquiry.

CURRENCY

All prices are in Australian dollars and include GST.

PAYMENT

We accept payment via Mastercard, Visa, Shop Pay, Apple Pay, PayPal and Afterpay. If paying via PayPal, after completing checkout you will be redirected to PayPal to complete your purchase.

RETURNS

In the unlikely event you are not satisfied please contact us as soon as possible so that we can work with you to resolve the issue. Please note we are unable to exchange an item if you have simply changed your mind, however will always refund for an error that we have made or a faulty product.

All orders are packed to minimise the risk of breakage/heat damage however we are unable to monitor this once in the hands of the postage/courier service.  

ORDER CONFIRMATION

You will receive either a confirmation email or text message depending on your chosen preference at checkout. Please contact us if you have any questions regarding your completed order.